B2B CSR
Job Summary
Afni Philippines is seeking a Customer Service Representative for a Business-to-Business account located on Commonwealth Ave. The role involves utilizing customer interaction skills to deliver excellent service in a paperless environment. Qualified candidates can enjoy competitive compensation, comprehensive benefits, and opportunities for career growth.
Responsibilities
- Handle Business-to-Business customer service account
- Utilize interaction skills to deliver excellent service
- Work efficiently in a paperless environment
Required Skills
- At least 12 months BPO experience (US/UK/AU accounts)
- Strong communication and comprehension skills
- High school diploma minimum
- Learning agility
Job Details
Customer Service Representatives (CSR) for a Business-to-Business Account to support our company in Commonwealth Ave. In this role, you'll be using your customer interaction skills to deliver excellent customer service. Benefits include up to PHP 24,000 monthly, plus up to PHP 9,000 monthly performance incentive, up to 4 HMO Dependents for FREE, PHP 10,000 Annual Medical Reimbursement, Life Insurance, Paid Leaves, Paid Training, and unlimited growth opportunities.
Requirements:
- At least 12 months of BPO experience handling English-Speaking Accounts (US/UK/AU)
- At least a high school diploma
- With strong communication skills (conversational, confident, spontaneous, relational)
- Strong comprehension and learning agility
- Able to work in a paperless environment with stringent compliance to information security measures
- Must be able to provide NBI clearance before the start date