May-Ari Care Staff
Job Summary
The Ka May-Ari Care representative handles customer inquiries, provides information regarding cooperative services and benefits, and manages membership recruitment processes. The role requires strong organizational and communication skills to assist both members and staff efficiently. Responsibilities also include processing membership applications and coordinating seminar schedules.
Responsibilities
- Respond to member and non-member inquiries
- Handle field and in-house recruitment of new members
- Process membership applications and update system records
- Assist members with seminar schedules and cooperative benefits
Required Skills
- College graduate of any course
- Excellent interpersonal and communication skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Detail-oriented with good file management skills
Job Details
Job Requirements
College graduate of any course; fresh graduates are encouraged to apply.
Must demonstrate a high degree of integrity, professionalism, and accountability.
Possess excellent interpersonal, communication, and customer service skills.
Proficient in file management, records maintenance, and document organization.
Computer literate, with working knowledge of Microsoft Word, Excel, and PowerPoint.
Able to work efficiently and effectively under pressure while meeting deadlines.
Must be organized, detail-oriented, and willing to learn.
Responsibilities
Excellent Customer Service:
- Respond to inquiries of member-owner/non-member face to face or via landline/mobile phone and/or coordinates the inquiries of member-owner/non-member and the staff concerned.
- Knowledgeable about coop services and benefits (loans, insurance) new updates and announcement.
Field and In House Recruitment:
- Generate new membership.
- Process membership application of new members (field, walk in/in house and online membership application).
- Update of branch daily membership recruitment and encode it to system.
- Assist new member-owner for of SMES and COS seminar schedule both online and face to face.
- Ensure all documents filled out by members are process and forwarded to designated department.