Roving Barista
Job Summary
We are seeking a dedicated and customer-oriented Roving Barista to join But First, Coffee Inc. The successful candidate will play a key role in ensuring the smooth day-to-day operations of the branch by preparing high-quality beverages, delivering exceptional customer service, and maintaining the company's standards for product quality, cleanliness, and operational excellence. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about creating great customer experiences.
Responsibilities
- Prepare and serve beverages and food items
- Deliver excellent customer service and process payments
- Operate POS system and handle transactions
- Monitor inventory and maintain café cleanliness
- Provide operational support across multiple assigned branches
Required Skills
- 6 months to 1 year Barista or customer service experience
- Knowledge in beverage preparation and cash handling
- Strong customer service and interpersonal skills
- Willingness to travel across multiple branches
- Flexible with shifting schedules
Job Details
Job Summary:
We are seeking a dedicated and customer-oriented Roving Barista to join But First, Coffee Inc. The successful candidate will play a key role in ensuring the smooth day-to-day operations of the branch by preparing high-quality beverages, delivering exceptional customer service, and maintaining the company's standards for product quality, cleanliness, and operational excellence. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about creating great customer experiences.
Key Responsibilities:
- Prepare and serve beverages and food items in accordance with company recipes and quality standards.
- Deliver excellent customer service by greeting guests, taking orders accurately, processing payments, and resolving customer concerns professionally.
- Operate the Point-of-Sale (POS) system and handle cash and cashless transactions accurately.
- Monitor inventory levels, replenish stocks, and assist with stock receiving and documentation.
- Maintain cleanliness, sanitation, and organization of the café, equipment, and work areas in compliance with food safety standards.
- Support daily branch operations by completing opening and closing duties and collaborating with the team to ensure smooth operations.
- Rove and provide operational support to assigned branches, including Katipunan, SM North EDSA, NFT–Araneta, Diliman, and UP Dilimall branches (Quezon City), based on business needs and staffing requirements.
- Perform other tasks and responsibilities as assigned by management to support business needs.
Qualifications:
- At least 6 months to 1 year of experience as a Barista, Food and Beverage Crew, or in a customer service-related role.
- Knowledgeable in branch operations, including customer service, beverage preparation, cash handling, inventory management, sales reporting, and food safety and sanitation standards.
- Strong customer service, communication, and interpersonal skills with the ability to resolve customer concerns professionally.
- Detail-oriented, dependable, and able to work efficiently in a fast-paced environment.
- Willing to travel and report across multiple branches in Quezon City, including Katipunan, SM North EDSA, NFT–Araneta, Diliman, and UP Dilimall.
- Flexible to work shifting schedules, weekends, holidays, and overtime as required.
Job Details:
- Employment Type: Contract
- Work Setup: Onsite
- Location: Quezon City branches (Katipunan, SM North EDSA, NFT–Araneta, Diliman, and UP Dilimall)
- Work Schedule: Shifting schedule, including weekends, holidays, and overtime as needed