Customer Service Representative
Job Summary
Dynamic Talent Solutions is hiring a Customer Service Representative in Cebu to handle customer calls and assist with inquiries. The ideal candidate must have at least 1 year of BPO or call center experience and good English communication skills. This is an onsite role requiring immediate availability.
Responsibilities
- Handle customer calls
- Assist customers with basic inquiries and requests
- Provide accurate solutions and document interactions
Required Skills
- 1+ year BPO/call center experience
- Good English communication skills
- Customer-oriented and problem-solving
Job Details
Customer Service Representative - Cebu
QUALIFICATIONS:
- At least a High School or Senior High School graduate; a bachelor’s degree is preferred but not required.
- At least 1 year of BPO or call center experience.
- Good English communication skills.
- Customer-oriented with good problem-solving skills.
- Willing to work onsite.
- Must be available to start ASAP.
RESPONSIBILITIES:
- Handle customer calls.
- Assist customers with basic inquiries, concerns, and requests.
- Provide accurate information and appropriate solutions.
- Document customer interactions and update records in the system.
- Maintain professionalism and deliver excellent customer service.