Customer Service Representative
Job Summary
We are looking for a Customer Service Representative for our Metro Manila sites to handle voice and non-voice accounts. The role involves answering customer inquiries, resolving complaints, and maintaining accurate interaction records. Enjoy paid training and a fast one-day hiring process with competitive monthly earnings.
Responsibilities
- Answer customer calls and inquiries
- Resolve customer complaints
- Maintain accurate interaction records
Required Skills
- Good communication skills
- Problem-solving abilities
- High school diploma or equivalent
Job Details
Responsibilities:
• Answer incoming customer calls and inquiries
• Provide information and assistance to customers
• Resolve customer complaints and escalate issues as needed
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members and other stakeholders to improve customer service processes
Qualifications:
• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment
Open for:
• Retail, mall sales, F&B, hospitality, front desk, sales, or any customer-facing experience
• Applicants with direct customer interaction experience are welcome to apply
• Career shifters and fresh graduates are encouraged to apply