KYC CSR Representative
Job Summary
The KYC Specialist is responsible for verifying customer information and ensuring compliance with KYC/AML regulations. The role involves maintaining accurate records and providing customer support related to account verification. The candidate will also monitor compliance and perform regular account audits.
Responsibilities
- Verify customer documents
- Maintain secure records
- Monitor regulatory compliance
- Perform account audits
Required Skills
- KYC/AML knowledge
- Customer service experience
- Attention to detail
- MS Office proficiency
Job Details
Responsibilities:
- Verify customer documents in line with regulatory requirements
- Maintain accurate and secure customer records
- Respond to KYC-related inquiries via phone and email
- Monitor compliance and report suspicious activities
- Perform data entry and regular account audits
Qualifications:
- Experience in Customer Service or KYC/AML role preferred
- Strong attention to detail and communication skills
- Proficient in MS Office and customer management systems
- 8-hour rotational shift
- Full-time | Permanent Position