UK Financial Customer Service
Job Summary
This role provides support for US/UK banking and financial clients, handling inquiries and transactions related to banking services, fraud, underwriting, payouts, and loan processing. The position requires candidates with 1–2 years of experience in banking or financial contact center accounts. Exposure to loan origination or motor financing is considered a strong advantage for this role.
Responsibilities
- Handle banking and financial inquiries
- Process transactions, fraud, and underwriting
- Manage payouts and loan processing
Required Skills
- 1-2 years banking contact center experience
- Knowledge of loan origination and motor financing
- Experience with UK/US financial accounts
Job Details
Job Overview: Provides support for US/UK banking and financial clients, handling inquiries and transactions related to banking services, fraud, underwriting, payouts, and loan processing.
Compensation and Benefits:
- Basic Salary: Up to ₱23,600
- Allowance: ₱2,400 (depending on experience)
- Joining Bonus: ₱40,000
- Night Differential: 20%
- HMO on Day 1
Qualifications:
- High School Graduate (Old Curriculum), SHS Graduate, 2nd Year College Completed, or College Graduate
- At least 1–2 years of US or UK Banking/Financial Account experience in a contact center environment
- Experience in Banking, Collections, Fraud, Underwriting, Payouts, or similar financial services roles
- Exposure to UK or US Banking is highly preferred
- Experience in the Loan Origination Process, especially Motor Financing, is a strong advantage