HR Benefits Administrator

Non-Negotiable Skills: - Working knowledge of HRIS, such as Oracle HCM - Experience with US Benefits – HSA, US payroll deductions, arrears, refunds, before and after TAX - Open Enrollment / Eligibility - Health – Medical/Dental/Vision - Benefits Matrix Codes interpretation - Experience in Oracle - Strong Excel proficiency/analysis - Advanced Excel functions (VLOOKUP, PivotTables, Macros) Main Responsibilities: - Maintain and update employee records and benefits files - Manage general inquiries and complaints via online ticketing system - Coordinate daily benefits processing, including enrollments, terminations, and claims - Advise and inform employees on the details of the company's benefit programs - Utilize HRIS system and various tools to manage cases and resolve issues - Take initiative and act proactively - Demonstrate strong administration and documentation skills - Assist with processing National Medical Support Notice inquiries and enrollments - Assist with processing dependent verification documents - Assist with various audits of benefits data and special projects as necessary - Assist with weekly and monthly invoicing/payment processes - Exhibit strong communication and interpersonal skills - Apply strong analytical and problem-solving capabilities - Maintain attention to detail and be a team player - Resolve benefit-related issues and respond to queries and requests in a timely manner - Evaluate the efficiency and value of current benefit programs and make recommendations for improvement - Collaborate with payroll to ensure employer contributions and payroll deductions are processed accurately and timely - Maintain and create records, reports, and documentation in accordance with federal, state, and provider regulations Qualifications: - Bachelor’s degree in Human Resources, Business, Finance, or a related field - Minimum of 2 years of experience as a Benefits Administrator or similar role - Knowledge of HRIS and HR processes, with understanding of downstream impacts of transactions on benefits, pay, and other areas - Experience with Oracle preferred - Strong Microsoft Office and Excel skills - Knowledge of benefit plans and compliance requirements - Ability to take initiative and act proactively - Strong administration and documentation skills - Team player with strong communication and interpersonal skills - Strong analytical and problem-solving capabilities - Attention to detail - Ability to handle confidential information professionally - Ability to work in a fast-paced and demanding environment with flexibility to quickly adapt to change