Financial Customer Service
Job Summary
Metacom Careers is hiring a Financial Customer Service Representative for a full-time, permanent onsite role in Rockwell, Pasig City. This opportunity welcomes fresh graduates and applicants with no prior call center experience. Successful candidates will handle customer inquiries through voice support and ensure exceptional service delivery.
Responsibilities
- Handle customer inquiries for a financial services account through voice support
- Assist customers with account-related concerns and provide accurate resolutions
- Accurately document customer interactions and meet performance standards
Required Skills
- High School or Senior High School Graduate
- Good English communication skills
- Willingness to work onsite and on a shifting schedule
Job Details
WE'RE HIRING! Financial Customer Service Representative
Work Location: Rockwell, Pasig City (Onsite)
Schedule: Shifting Schedule
Employment Type: Full-Time, Permanent
Salary Package: PHP 19,000 – PHP 21,000
Looking to start your career in the BPO industry? This is a great opportunity for fresh graduates and applicants with no call center experience!
Qualifications
- High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate
- No call center experience required
- Good English communication skills (B2 proficiency preferred)
- Willing to work onsite in Rockwell, Pasig City
- Willing to work on a shifting schedule
Key Responsibilities
- Handle customer inquiries for a financial services account through voice support.
- Assist customers with account-related concerns while providing accurate and timely resolutions.
- Deliver exceptional customer service and maintain a high level of professionalism.
- Accurately document customer interactions and follow company procedures.
- Meet quality, productivity, and customer satisfaction standards.
Benefits
- Competitive salary package of PHP 19,000 – PHP 21,000
- Paid Training
- 22 Paid Leaves annually
- HMO Coverage
- 13th Month Pay
- Government-Mandated Benefits
- Career growth and development opportunities