Learning Specialist

Key Responsibilities: - Lead, coach, and mentor the Training Team to ensure consistent delivery of high-quality training programs - Design, plan, and implement comprehensive Training Needs Analysis to identify developmental opportunities and performance gaps - Develop and execute effective classroom curricula and structured Nesting Programs aligned with operational goals - Contribute to the achievement of short-term and long-term Sales Operations objectives by ensuring the endorsement of high-quality and well-prepared trainees - Conduct Train-the-Trainer sessions and monitor trainer effectiveness through regular training and coaching observations - Collaborate closely with Sales Leaders to identify performance gaps and provide continuous training support - Drive continuous learning initiatives that enhance product knowledge, salesmanship, and overall employee performance Qualifications & Experience: - Excellent communication skills, both written and verbal - Minimum of one (1) year experience as a Training Supervisor or in a related leadership role within Training and Development - Willing and capable of working flexible schedules and extended hours when necessary to meet business demands and operational requirements - Demonstrates and models exemplary leadership behaviors aligned with the company’s values, culture, and professional standards - Knowledgeable and experienced in the full Training and Development Cycle, including Training Needs Analysis (TNA), Training Design, Training Implementation, and Training Evaluation - Experienced in Train-the-Trainer sessions - Proficient in the use of Microsoft Office Tools