Customer Service Representative
Job Summary
Join Alorica Philippines as a Customer Service Representative to handle customer inquiries, provide resolutions, and ensure a seamless experience. We welcome candidates with no prior experience by offering comprehensive training to help you succeed in the BPO industry. Grow your career with us and take advantage of opportunities to advance into roles like SME, Team Manager, Quality Analyst, or Trainer.
Responsibilities
- Handle customer inquiries and provide resolutions
- Answer calls and troubleshoot issues
- Process customer requests
- Maintain professionalism in all interactions
Required Skills
- Good English communication skills
- Willingness to work onsite and in shifting schedules
- High school graduate (old curriculum) or senior high school graduate
Job Details
As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. Your responsibilities include answering calls, troubleshooting issues, processing requests, and maintaining professionalism in all interactions.
Qualifications:
- High school graduate (old curriculum) or senior high school graduate
- Good English communication skills
- Willing to work onsite and in shifting schedules
- No prior call center experience needed – we provide training!