IT Assistant
Job Summary
The IT Assistant supports the maintenance and operation of the data center, server systems, and thin client infrastructure at CW Home Depot. The role assists the IT Supervisor in resolving internal IT-related issues in a timely manner. Responsibilities include hardware troubleshooting, software installation, server management, and addressing employee inquiries.
Responsibilities
- Support maintenance of data center, server systems, and thin client infrastructure
- Assist in hardware and software troubleshooting
- Conduct installation of software and applications to servers
- Address employee's IT-related inquiries and assist in updating servers
Required Skills
- Bachelor's degree in IT, Computer Science/Engineering, or related field
- Knowledge of basic hardware and software troubleshooting
- Familiarity with Microsoft Server Domain, firewall, and security
- Strong analytical, problem-solving, and collaboration skills
Job Details
The IT Assistant will be assigned to support the maintenance of the operation of the data center, server systems, and thin client of CW Home Depot's IT infrastructure. The role will be directly under the IT Supervisor, who will assist in resolving IT-related issues for internal clients at all levels in a timely manner.
Duties and responsibilities:
- Assist in attending to hardware-related concerns
- Supports the efficient management of IT infrastructure
- Ensure that all servers are running at the best performance
- Assist in hardware/software troubleshooting
- Conducts installation of software and applications to servers
- Performs testing of new devices before deployment
- Assist in monitoring inventory of servers and its specifications
- Address employee's IT-related inquiries
- Assist in updating the server and push the updates to workstations
- Performs other IT-related tasks from time to time.
Requirements:
- Bachelor's degree in Information Technology, Computer Science/Engineering, or other related program
- Fresh graduates are welcome to apply
- With knowledge of basic hardware and software troubleshooting
- Knowledge of Microsoft Server Domain, firewall, and security is an advantage
- Collaborative and can coordinate at all levels of the organization
- With analytical and problem-solving skills