Customer Service Representative
Job Summary
We are looking for a Cantonese-speaking Customer Service Representative to support a financial account. The role involves handling inbound customer inquiries and providing accurate information on financial products. Candidates will ensure excellent customer experience while adhering to compliance and data privacy standards.
Responsibilities
- Handle inbound calls, chats, or emails in Cantonese and English
- Assist customers with account inquiries and transactions
- Ensure compliance with financial policies and data privacy standards
- Maintain accurate customer records and documentation
Required Skills
- Cantonese speaking
- English communication
- Customer service
- Financial account support
Job Details
Key Responsibilities:
- Handle inbound calls, chats, or emails in Cantonese and English
- Assist customers with account inquiries, transactions, and general financial concerns
- Ensure compliance with financial policies and data privacy standards
- Maintain accurate customer records and documentation