Non-Voice Customer Service
Job Summary
SixEleven CDO is looking for motivated and trainable individuals to handle customer inquiries and concerns through non-voice channels. College graduates, undergraduates, and high school graduates with or without BPO experience are welcome to apply. Successful candidates will enjoy competitive compensation, career growth, HMO coverage, and government-mandated benefits.
Responsibilities
- Handle customer inquiries through non-voice channels
- Provide accurate, timely, and professional customer assistance
- Document customer interactions and maintain accurate records
- Identify customer needs and provide appropriate solutions
- Maintain service quality and meet performance standards
Required Skills
- Good verbal and written communication skills
- Strong attention to detail and willingness to learn
- Basic computer skills and familiarity with Microsoft Office
- Ability to adapt to a fast-paced work environment
Job Details
Qualifications:
- College graduates.
- Undergraduates and high school are encouraged to apply.
- Good verbal and written communication skills.
- Strong attention to detail and willingness to learn.
- Basic computer skills and familiarity with Microsoft Office applications.
- Ability to adapt to a fast-paced work environment.
Responsibilities:
- Handle customer inquiries and concerns through non-voice channels.
- Provide accurate, timely, and professional customer assistance.
- Document customer interactions and maintain accurate records.
- Identify customer needs and provide appropriate solutions.
- Maintain service quality and meet performance standards.
Benefits & Perks:
- Competitive Salary Package: ₱18,000–₱20,000
- Career Growth and Development Opportunities
- HMO Coverage
- 13th Month Pay
- Government-Mandated Benefits
- Dynamic and Supportive Work Environment